FREQUENTLY ASKED QUESTIONS
PURCHASING OUR DOUGH
Can I buy your dough wholesale?
Our dough is available wholesale, please contact help@papasals.com for more information on our wholesale requirements.
Where can I buy your pizza dough from?
Mostly supermarkets and retail stores stock our dough in either the frozen section or the Deli and Bakery sections.
There is no pizza dough at a store near me, what can I do to get it?
If you’re interested in having our dough stocked in a store near you email us at help@papasals.com with your name, store name and location. Once we reach a particular amount of requests per area, we’re able to work with our distributors and approach your store. You can also make requests directly to your supermarket or store.
Can I buy your dough online?
No, our dough is not available to order through our website at this time.
Can I buy dough directly from you?
Our dough is sold through our grocery and supermarket suppliers.
EXPIRATION
What is the expiration for your frozen dough?
Six months in the freezer from the time of production. The supermarket or store from which it was purchased is responsible for attaching a sticker onto the bag that contains the expiration date.
What is the expiration for dough thawed in the refrigerator?
We recommend that dough kept in the refrigerator be used up to 3 days after being thawed.
What is the expiration for dough thawed at room temperature?
Our dough can be used 12-18 hours depending on ambient room temperature.
USAGE
What is the best way to defrost your frozen dough? How long does it take?
We recommend defrosting the dough by placing in the refrigerator for about 12 hours. Keep the dough refrigerated until you are ready to use it. Tip: Cool dough releases easier from packaging
Why did you change the packaging and how do you suggest getting the dough out if the package?
The new packaging is more substantial and durable for freezer storage. Let the dough defrost and come to room temperature within the bag. To prevent losing air pockets in the developed dough, open one side and flip the bag inside out. If the dough sticks, use your fingers to gently pull the dough away from the bag.
If I knead the dough, will it rise? Can I add fast rising yeast?
Yeast is not needed for the dough to rise, it’s already mixed into the dough. Instead, make sure the dough is fully thawed and leave in the refrigerator, covered, until it rises itself. Refolding the dough may also bring back its proper shape and help add some spring to it. Still having trouble? Contact us at help@papasals.com
The dough is too springy and not relaxing, how can I get it to roll out more easily?
Let the dough rest for 10-20 minutes and make sure it’s near room temperature.
Can I re-freeze thawed dough?
No, we recommend that you do not refreeze the dough once it has been thawed.
DIETARY REQUIREMENTS
Is your dough Kosher? Can your rabbinic supervision please certify your "Yoshon" status?
Our dough is KofK certified, however we do not use Yoshon flour.
Is your dough vegetarian or vegan?
Our pizza dough is vegetarian. Our pizza dough contains honey and cane sugar and is, therefore, considered non-vegan according to some vegan standards.
Is your pizza dough gluten free?
No, our dough is not gluten free.
Is Non-GMO pizza dough available?
Not at this time. We will make this available based on demand and ingredients becoming more widely available.
Do you use nut or peanut oil in your pizza dough? Is your pizza dough safe for a tree nut allergy? Are there any cross contamination risks?
Our Middletown, NJ production facility does not handle raw materials or produce finished products that have peanuts, tree nuts, or any derivatives thereof, listed as an ingredient.